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Terms & Conditions

PRICES

All prices are subject to change without prior notice.

AVAILABILITY

We try to keep the website up-to-date but occasionally items may be out of stock. When this happens we will email you to offer alternatives and give you the option to cancel the order.

MEASUREMENTS

All wig measurements provided are approximate. Measurement provided on sewing patterns are as given by the manufacturers.

COLOURS

We try to photograph and describe the colours of the items as accurately as possible, but there may be variation due to lighting and screen settings. We cannot guarantee colours will be exactly as they appear on our website.

RETURNS

If you are not happy with your purchase and it is unused (special arrangement for sewing pattern purchases - please see red box below), please talk to us by emailing returns @ coscraft.co.uk and we can see what can be done to resolve the issue. Please include your order reference and a photograph of the problem if you can, it will help speed things up.

Coscraft complies with the Consumer Contracts Regulations. From the day you receive your order, you have a cooling period of 14 days. If you decide to return the item(s) for a refund, you need to first inform us by emailing returns @ coscraft.co.uk within 14 days. You will be provided with instruction on how to return the item(s).

Please include your order reference in your return so that it can be processed quickly.

Coscraft reserves the right to refuse new orders from customers who we deem to have abused the returns system.

NOTE ABOUT SEWING PATTERNS Coscraft will only accept returns/exchange of UNOPENED sewing patterns. If the pattern envelope has been opened, even if it has not yet been cut, it is considered not resellable and therefore we will not accept it for returns or exchange.