Temporary shop closure
After much consideration, we have decided to follow the advice from health professionals to #stayathome during the pandemic. Therefore, we will be closing Coscraft from noon (UK time) on Tuesday 24th March. Any orders made before then will be sent out on Tuesday afternoon.
This is not a decision we've made lightly, but we ask for your understanding as we act to protect ourselves and our employees, and do our part to #flattenthecurve.
We will reopen when the situation changes for the better!
Regarding returns/exchanges: if you have ordered something in March 2020 and need to return it or exchange it for something else, we will handle it when we reopen and when you are able to leave home and post it back to us. Please don't worry about the normal return period of 14 days. Please keep the item in a good condition with all its packaging, and contact us at email@example.com when you are ready to send the return.
Regarding giftcards: if you have a giftcard that will expire while we are closed, please email us at firstname.lastname@example.org and we will get the expiry date changed for you.
Thank you, and stay safe!
~ Coscraft team