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Privacy Policy

INFORMATION COLLECTION AND STORAGE

We collect personal information from users when goods are purchased using this website. Your personal information will be stored in accordance with the EU General Data Protection Regulation (GDPR). We will retain personal information for up to ten years. If you do not login to your customer account in that time period, your information will be permanently deleted from our system. If you have placed an order using a guest account, your information will also be deleted after ten years. Deletion will take place on a regular basis, account holders will not be warned.

We will also delete your personal information upon request. See "data removal" below.

USE OF PERSONAL INFORMATION

We process personal information for providing a personalised service, improvements on the website and company as a whole, to provide customers with information about Coscraft news, and to build up marketing profiles.

DISCLOSURES

Your postal address and telephone number will be made available to the delivery companies solely for the purpose of the delivery of your orders. Coscraft will not disclose your other information to third parties unless it is requested by the police or any regulatory or government authority or it is required to do so by law.

DATA REMOVAL

We will purge your personal information from our database upon request. To do this, please email enquiries @ coscraft.co.uk using the email address you previously used to register on this website and/or place an order.

COOKIES

Coscraft.co.uk uses cookies. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. The cookies on this website do not contain any personally identifying information and are used only to keep track of your shopping once you have selected an item.