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Delays for deliveries to various countries due to COVID 19 - please see this page for more information

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Delivery Update (COVID 19)

COVID 19 DELIVERY DELAYS

Last updated 23rd March 2020

This page is frequently updated with information on any COVID 19 pandemic related postal delays. If your country is not listed here, then we have no particular information from the postal service which should mean delivery is carrying on as normal. We hope this page is useful, however the best way to get the most up to date details is to check directly with your postal service.

All countries

Special measures are in force in many countries, and a reduced workforce is available. Delays to mail services can be expected.

UK - new 20 March

Due to significantly higher than forecast volumes and a number of staff in self-isolation, Royal Mail has advised us that delivery delays can be expected, particularly in London. Parcel Force has suspended same day collections, so deliveries can take 1-2 days longer than usual.

Philippines

A total lockdown of international air and sea transport will be implemented from 20 March 2020. All mail will be held at the international mail hub until service resumes.

Maldives

Maldives Post has suspended the processing of all mail from 19th to 28th March 2020 at the minimum. This suspension may be extended.

Latvia

The Latvian government has suspended all commercial flights from 17 March 2020 until further notice. Delay can be expected while delivery companies try to arrange alternative despatches, likely by road.

Italy

Due to ongoing public health measures, temporary closures now apply to the postcodes below, so packages will be held by Poste Italiane until these areas reopen:

CASALPUSTERLENGO: 26814, 26821, 26822, 26823, 26826, 26827, 26828, 26841, 26842, 26843, 26844, 26845, 26846, 26847, 26848, 26849, 26856, 26861, 26862, 26863, 26864, 26865, 26867
LIVRAGA: 26814
BERTONICO: 26821
BREMBIO: 26822
CASTIGLIONE D’ADDA: 26823
SECUGNAGO: 26826
TERRANOVA DEI PASSERINI: 26827
TURANO LODGIANIO: 26828
CASALPUSTERLENGO: 26841
CASELLE LANDI: 26842
CORNOVECCHIO: 26842
CASTELNUOVO BOCCA D'ADDA: 26843
MACCATORNA: 26843
MELETI: 26843
CASTELGERUNDO: 26844
CODOGNO: 26845
CORNO GIOVINE: 26846
MALEO: 26847
SAN FIORANO: 26848
SANTO STEFANO LODIGIANO: 26849
SENNA LODIGIANO: 26856
FOMBIO: 26861
GUARDAMIGLIO: 26862
ORIO LITTA: 26863
O SPEDALETTO LODIGIANO: 26864
SAN ROCCO AL PORTO: 26865
SOMAGLIA: 26867

We are expecting heavy delays with mail delivery in other areas. As all commercial activities have been suspended, please do not get your orders sent to business addresses.

We will continue to accept and send orders for Italy, but if we are advised to pause because of delivery problems then we will do so - we don't want anyone to not get the packages they paid for!

Japan, South Korea, Taiwan

Delays may be experienced as air connections have been severely limited. 

China

As a result of reduced air capacity and emergency delivery procedures being taken, items sent to China are likely to experience delays to delivery.

For international mail (letters, parcels and Express Mail Service items) China Post are contacting the recipient by phone, before delivery, to agree a delivery preference. The recipient has the option for mail to be stored temporarily at the postal outlet, made available for pick-up from the outlet, or delivered to a smart parcel locker or via other non-face-to-face methods. As result of this process, delays are to be expected for inbound international mail to these areas of China.